Privacy Policy

1. Introduction

FormJay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered document processing and form filling service.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

• Email address
• Name (if provided)
• Payment information (processed securely through Stripe)

2.2 Document Data

When you use our service, some things we may process are the following:

• Documents you upload (receipts, invoices, PDFs, images)
• PDF templates you create or upload

2.3 Usage Data

We automatically collect certain information about how you interact with our service, including pages visited, features used, and technical information.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI document processing service
• Process payments and manage your subscription
• Send you service-related communications
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Processing and AI

Our service uses artificial intelligence to process your documents. When you upload a document:

• The document is sent to our secure servers for processing
• AI models analyze the document to extract relevant information
• Extracted data is used solely to fill your forms
• We do not use your documents to train AI models
• Documents are stored securely and can be deleted upon request

5. Data Sharing and Third Parties

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. Security is our top priority. Although the nature of the internet means no system is impenetrable, we are committed to evolving our defenses to stay ahead of potential threats.

7. Data Retention

We retain your account information for as long as your account is active. Uploaded documents and generated PDFs are retained for 90 days unless you delete them earlier. You can request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data

9. Cookies and Analytics

We use cookies as necessary for the operation of our service, including keeping you signed in.

On our public marketing pages — our home page, blog, help center, policy pages, and sign-up and sign-in pages — we also use analytics cookies, including Google Analytics, to understand how visitors find us and which pages they use. This tells us things like which page someone arrived on and which referral or advertising campaign brought them, so we can measure whether our marketing is working. If you arrive through a link containing campaign tags, we store those tags in your browser and attach them to your account if you create one.

We do not run third-party analytics on pages where form content appears. Form-filling pages, signing pages, workflow pages, and the signed-in dashboard are excluded, so the information you or your respondents enter into a form is never shared with an analytics provider. You can block or delete cookies in your browser settings; essential cookies are required to stay signed in.

10. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our website.